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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

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Free Access for Test

 

ITSM Processes of Service Improvement

 

from our series "Processes of IT Service Management"

 

You will receive:

  1. Access data for the test

  2. Operating instructions for the test

All content can be downloaded.

 

The free trial includes a subset of the ITSM Service Improvement area. You get access to the following content:

  1. ITSM processes from the general management practices of ITIL® 4

    • Continual Improvement and IT Quality Management Practice

      • Overview

      • Detailed process "Process Controlling"

    • Knowledge Management Practice

      • Overview

    • Measurement and Reporting Practice

      • Overview

      • Detailed process "Process Review"

  2. General IT Process Landscape

  3. IT Service Lifecycle according to ITIL® 2011 and ITIL® 4

  4. Service Value System according to ITIL® 4

  5. Process Landscapes of ITSM practices

  6. Process Landscape of ITSM Service Improvement

 

Request your free trial access to Service Improvement via Digistore24 here:

 

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ITSM Processes of Service Improvement
45.-

 

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You want the complete package? Buy here your reading access to the complete ITSM Process Library with 20% bundle discount

 

 € 364.-

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Please also visit our other portals for process-oriented management solutions:

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Process-oriented tools and process collections of quality management according to ISO 9001


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