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Proceed to: Content ITIL® 4 Processes Roles Documents KPI |
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according to ITIL® and ISO 20000
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Continual Service Improvement cares for the continuous optimization of IT Services in a controlled closed loop regarding
In ITIL® 4 ist Service Improvement Teil der Generellen Management Praktiken - Continual Improvement und IT Quality Management Praktik sowie Measurement und Reporting Praktik |
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Processes of Continual Service Improvement in detail
Continual Improvement and IT Quality Management Practice in ITIL® 4
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Measurement and Reporting Practice in ITIL® 4
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Main information flows and interfaces of Continual Service Improvement
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Responsible rolesContinual Service Improvement Manager Performance indicators | |||||||||||||||
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